5 Critical HR Support Services Your Company May Need For Strong HR Foundation

Human Resources (HR) plays an integral role in the growth and success of any business. From managing employee benefits to recruitment and training, HR provides essential support services that are critical for a business's success. If your company is looking for external HR support, this article provides an overview of five critical services that you may need.

Benefits Administration

Benefits administration is an essential HR service that involves helping employers provide and manage employee benefits. This includes developing benefit plans, administering health care plans and retirement accounts, conducting enrollment activities, advising employees on their benefits package, managing employee life event changes (e.g., marriage or birth of a child), and ensuring compliance with the laws and regulations governing these types of activities. Benefits administrators also ensure that all documents related to benefits are properly stored in accordance with applicable record-keeping laws.

Compliance Training

Employers have a legal responsibility to make sure their employees understand workplace safety regulations and policies, as well as employment and labor laws. Compliance training helps employers ensure that their employees are fully informed of their rights and responsibilities under the law. This type of training typically covers topics such as discrimination in the workplace, wage and hour laws, harassment prevention, and health and safety regulations.

Recruitment and Selection

Finding the right employees to hire is a critical part of any HR strategy. Recruitment and selection services involve helping employers find qualified candidates for open positions. This includes creating job postings, writing job descriptions, creating recruitment campaigns, advertising vacancies, reviewing resumes and applications, interviewing potential candidates, checking references, preparing offers of employment or consulting contracts, and making sure all records related to recruitment activities are properly maintained.

Compensation and Benefits Planning

Compensation and benefits planning is an important part of HR support services, as it helps employers create competitive pay structures and benefit packages that attract and retain the best employees. This includes conducting salary surveys, designing job evaluations based on market data, developing pay plans, advising employers on effective bonus structures, creating incentive programs to motivate employees, analyzing employee benefits costs, and negotiating with third-party vendors.

Performance Management

Performance management involves helping employers create systems for assessing and evaluating employee performance in order to ensure that employees are meeting their goals and objectives. This typically includes creating employee performance review processes, setting measurable goals for individual employees or teams, providing feedback on job performance, administering rewards and recognition programs, and evaluating employee performance on an ongoing basis.

These five critical HR support services are essential for any business to succeed. By implementing these services, employers can ensure that they have the resources and processes in place to attract and retain quality employees, maintain compliance with all applicable laws and regulations, create competitive compensation and benefits packages, and manage employee performance effectively.

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